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What You Need to Know About Our Terms

Every account on qris711 link operates under clear, straightforward terms designed to protect both you and the platform.

Account Ownership & VerificationPayment & Withdrawal RulesResponsible Use of the Platform

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Core Terms Governing Your Play

qris711 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account is personal and non-transferable; only you may use it, and you're responsible for keeping your login secure. Deposits through DANA, OVO, GoPay and QRIS are processed instantly in most cases; your wallet reflects the amount within seconds of confirmation. Withdrawals are verified against your

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account history and identity before funds leave our system, typically completing within 24 hours where local law permits. We reserve the right to suspend accounts that breach our terms—such as multi-accounting, use of automated tools, or deposits from unauthorized sources. Access to qris711 link depends on
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local law in your jurisdiction; we comply with regional regulations for Indonesia and supported areas. If you have questions about whether a specific transaction or feature applies to you, contact our support team through the channels listed below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About These Terms

We're here to answer questions about your account, our policies, or any transaction you're unsure about. Our support team operates across multiple channels and responds to straightforward queries within hours. Whether you're in Medan, Semarang, Jakarta or anywhere across Indonesia, you can reach us the same way.

Team online

Live Chat

Open the chat widget in the bottom-right of your account lobby during operating hours. Our team answers policy questions, account issues, and payment queries in real time.

Email Support

Send a detailed message to our support mailbox. Include your account username, the topic, and any transaction IDs or dates relevant to your question. We reply within 24 hours.

In-App Help Center

Navigate to Settings > Help & FAQ within your account. Search for topics like withdrawals, deposits, account security, and term clarifications. Most answers are instant.

HOW WE PROTECT YOU

Data, Security & Your Rights Under Our Terms

We take the security of your account and personal information seriously. Your deposits, withdrawal requests, and gameplay records are encrypted and stored securely.

Data Encryption

All personal information and transaction data are encrypted in transit and at rest. Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers.

Account History & Access

You can download your full account statement, deposit history, and withdrawal records anytime from Account > History. Export formats are available in PDF and CSV.

Data Retention

We keep account records for 7 years for regulatory compliance. Closed accounts are anonymized after 90 days unless a dispute is active.

Payment Security

Each withdrawal is verified against your registered identity and deposit history before processing. Unusual requests may require additional verification steps.

Request Changes or Deletion

Contact support to update personal info, change payment methods, or request account data corrections. Identity verification may be required.

Dispute Resolution

If you believe a transaction is incorrect, open a dispute ticket within 30 days through your account. We investigate and respond within 5 business days.

What Players Ask About Our Terms & Conditions

These are the questions we hear most often about account agreements, payment policies, and what happens if something goes wrong. If you don't see your question below, our support team can clarify any term in a few minutes.

No. Each person is limited to one active account. Multi-accounting violates our terms and will result in account suspension and forfeiture of funds. We use identity and payment verification to detect duplicate accounts.

Deposits must come from accounts registered in your name. If we detect a deposit from a third-party source, the account will be suspended pending verification. You can contact support to clarify, but funds may not be released until identity is confirmed.

Withdrawals are verified and processed within 24 hours. The time it takes for funds to appear in your DANA, OVO, GoPay or bank account depends on your payment provider—usually 5–30 minutes after we process it.

Yes. Open a dispute ticket in your account or contact support within 30 days of the transaction. We investigate with your withdrawal request, payment proof, and device logs. Most disputes are resolved within 5 business days.

We store your account username, verified name and address, email, phone number, payment methods, and transaction history. You can request a full data download anytime. We do not sell your data to third parties and follow local privacy law.

Your account is marked inactive immediately. We retain transaction and identity records for 7 years for regulatory compliance, then anonymize them. You can request data deletion by contacting support, though some records must be kept by law.

Yes. Go to Account > Payment Methods and add or update your DANA, OVO, GoPay, QRIS, or bank account details. Old payment methods are removed from your profile when you delete them.

What You Need to Know About Our Terms

How to Contact Us About These Terms

Live Chat

Email Support

In-App Help Center

Data, Security & Your Rights Under Our Terms

Data Encryption

Account History & Access

Data Retention

Payment Security

Request Changes or Deletion

Dispute Resolution

What Players Ask About Our Terms & Conditions

01 Can I have more than one account on qris711 link?

02 What happens if I deposit from someone else's bank account or DANA wallet?

03 How long does a withdrawal actually take?

04 Can I dispute a withdrawal or transaction I don't recognize?

05 What personal information does qris711 link keep about me?

06 If I close my account, what happens to my account data?

07 Can I change the payment method linked to my account?

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